Question 1

Where are the bus stops located?

Accepted Answer

Bus stops are listed on the route schedule for each line. To locate, use the numbers corresponding with the area you wish to be picked up or dropped off in. Buses can be "flagged" along the route. To "flag" a bus for a ride, position yourself on the correct side of the street well before any major intersection. Attempt to make eye contact with the driver and raise your arm up and down (not like a hello wave). If safe, the bus operator will stop the vehicle as close to your location as possible.

Question 2

How do I know which bus I want to board?

Accepted Answer

TACT bus routes are identified by their destination and route color. Look for the destination signs on the top and sides of each bus. 
	Blue Line= 	Mall/Hospital 
	Green Line = 	Ford City/Career Link 
	Yellow Line = 	Wick City/Downtown Kittanning

Question 3

How do I board the bus?

Accepted Answer

Buses can be "flagged" along the route. To "flag" a bus for a ride, position yourself on the correct side of the street well before any major intersection. Attempt to make eye contact with the driver and raise your arm up and down (not like a hello wave). If safe, the bus operator will stop the vehicle as close to your location as possible. Allow departing passengers to exit the bus before you try to board.

Question 4

Paying Your Fare (Fixed Route)

Accepted Answer

Please be ready to pay your fare when you board, with exact cash or tickets. Drivers do not carry change. Currently we do not offer bus passes however, books of tickets are available for purchase from the operator for $10.
- Fixed Route Fares are as follows; 
General Public (Within One Zone) - $1.50
General Public (Cross Zone Line) - $1.75
Transfers - To Other Lines - $0.50
Senior Citizens 65 and older - RIDE FREE with Pass. - FREE
Students (with Valid School ID) - $1.00
Children under 6 ride free (with adult) - FREE

Question 5

Is there any courtesy seating for people who may have special needs?

Accepted Answer

The frontmost seats (closest to the driver) are reserved for people with special needs, such as the elderly and people with disabilities. You may be asked to switch seats if necessary.

Question 6

Are service animals and pets allowed on TACT vehicles?

Accepted Answer

Service Animals
TACT welcomes service animals aboard our buses! A service animal is defined by law as any guide dog, signal dog or other animal individually trained to work or perform tasks for an individual with a disability. These tasks include but are not limited to guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or retrieving dropped items.
 
Pets
TACT allows pets to be brought aboard, provided they meet certain criteria. Pets may be permitted on the bus if they are transported in a small cage. Your driver may deny any animal access to the bus, or request that you remove your pet where a safety or health problem exists.

Question 7

Is smoking permitted on TACT vehicles?

Accepted Answer

Smoking on TACT vehicles and in TACT facilities is prohibited, this includes Electronic Cigarettes and Vaping.

Question 8

Can I bring food and drink on the bus?

Accepted Answer

TACT does permit you to transport food and drink however, eating and drinking while riding on any TACT vehicle is not permitted.

Question 9

Can I use my cellphone  or listen to music while riding the bus?

Accepted Answer

Talking on the phone while on speakerphone is not permitted on any TACT vehicles. Listening to music without headphone devices is also not permitted on any TACT vehicle.

Question 10

Is there a limit to how many shopping bags or packages I can bring with me on the bus?

Accepted Answer

In an effort to ensure the safety of its passengers, TACT has adopted the following rules regarding shopping bags and carry-on packages for all of its fixed-route and shared-ride vehicles: 
· Passengers are limited to four small carry-on items that must fit on a lap or under a seat. Large bags, boxes or other large items are not permitted. Carry-on items are not permitted to block aisles or doors.
· Riders should be able to carry all items on and off the bus in one trip without assistance. Drivers will not assist passengers in carrying items on and off the bus. 
	To review the full policy regarding carry-on items, please click here... Cart/Stroller and Carry-on Policy

Question 11

Can I bring a stroller or shopping cart on the bus?

Accepted Answer

In an effort to ensure the safety of its passengers, TACT has adopted the following rules regarding strollers and carts for all of its fixed-route and shared-ride vehicles: Carts & strollers are not permitted to block aisles or doors, or occupy more than one wheelchair securement space.
· Carts & strollers must be loaded onto the vehicle in a single trip up the steps.
· Carts & strollers must be attended and stowed safely at all times..
· Carts must be transported in the same area as wheelchairs and scooters; and must be secured with the same tiedown methods used for securing wheelchairs and scooters.
· Passengers using carts are not permitted to attach additional bags or other parcels to the outside of their carts. All items must be contained in the cart. 
· All passengers with strollers must remove the child from the stroller, collapse and safely stow the stroller, and stay seated with the child in their control at all times during the trip.
· Passengers will assume full responsibility for the safety of their child. If necessary due to lack of available seats, the child must ride on the parent’s lap.
· The number of wheelchairs, carts and/or strollers requiring securement cannot exceed the maximum available number of securement positions available.
	To review the full policy regarding carry-on items, please click here... Cart/Stroller and Carry-on Policy

Question 12

Can I bring my bike on the bus?

Accepted Answer

Bike racks have been installed on TACT buses! This feature can save you time, money, and help protect our environment, too. Just ride your bike to a bus stop, put your bike on the rack, and hop on the bus! Biking and taking public transportation are excellent ways to help create alternate transit options - and that contribute to clear air and more livable communities.

The bike racks on TACT buses can hold two bikes. Bikes are not permitted inside the bus.  There is no charge for bringing your bike along.

Using the Bike Rack: Three Easy Steps
Step 1: Lower Rack - Squeeze center handle and pull down.
Step 2: Load Bike - Place bike in one of the two bike spaces.
Step 3: Secure Wheel - Pull the security arm over the bike's wheel to keep the bike in place. The only contact is with the wheel of the bike, so there is no damage to the bike frame.

Each passenger is responsible for placing his or her bike on the bus, and for removing it. If you are finished using the bike rack and the rack is empty, please place the bike rack in the folded position.

Question 13

What if I lose something on a TACT bus?

Accepted Answer

TACT assumes no responsibility for items left on its vehicles. As soon as a passenger realizes that an item may be missing, please call TACT’s office at 724-548-8696 to determine if the item has been turned in to TACT. Perishable items will be discarded once they are brought to the office.

FARE INCREASE INFORMATION

Frequently Asked Questions